Chris O'Donnell - Helping dentists grow, one practice at a time
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technology

Family Dentistry What does this mean? Part 2:

Whydo you needthesedetails about your patients? Do your patients really notice if you remember these details? If you write down these details will it be considered genuine? How does this affect how my office directly?

All good questions.  I think a more appropriate question is "why not"?Why not learn more about your patients?  How can it hurt you if you know when their anniversary is?  I believe it can't.  \

Imtiaz Manji (one of dentistry's best thinkers) just posted

Family Dentistry? What does this mean? Part 1

 
 
 
 
 
 
Family Dentistry.  You see it in every practice name.  You hear it on the radio.  You see it in every phone book. It's probably used even more than "We cater to cowards".  What does it mean?
 
Your staff thinks that you can treat every member of the family, from the grandparents to the babies. You put the phrase in your ads to be sure that you didn't turn away any potential patients.  Your office manager knows that you see babies before they get their teeth.

Technology in Patient Care

     This is a post from aprevious blogthat I wrote and then abandoned a little while ago. Hope you get something from it.
 
     I drove down route 91 north today and noticed a billboard forMercy Medical Center. The billboard stated they now had robotic surgery. Rosie from the Jetsons taking out your spleen? Why would a patient want robotic surgery? Why advertise this one point?
 
 
    Is it really robotic surgery that their patients want?

Growing Pains

Your sales rep is saying other dentists are down. Your specialists are calling a WHOLE LOT more than they ever did. You have holes in your hygiene schedule the size of the Grand Canyon. The presentation to that longtime patient just ended with the statement "Just take it out for now and we'll see where it goes." Where do you stop the bleeding?
 
Your assistant is recommending switching composites to save just a little.  Your sales rep is suggesting you buy one of those
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