Staff turnover. Every four months you need a new assistant. Your front desk seems like the line at the grocery store, just keep moving through. An expected cost of doing business...? I don't think it should be. Let's look at what you can do to stem the tide of staff turnover.
1. Responsibility: What do you expect of your staff? Do they have a laundry list of details that they are responsibe for? Are you sure? Most of my clients seem to get frustrated over things that their staff may not know is wanted of them.