Chris O'Donnell - Helping dentists grow, one practice at a time
RSS Follow

Delivered by FeedBurner


Recent Posts

Superheroes Saving Lives!
The Experience
Increase your patient flow in 60 minutes a month!
3 Reasons why your staff leaves
Where does the time go?

Categories

accountability
Bill Parcels
CAESY
Case Acceptance
Charity
coaching
comeback
Customer Service
Dental
Digital Radiography
Eaglesoft
Gordon Ramsay
John Elway
Mark Messier
Michael Jordan
motivation
Newsletter Marketing
Opportunity
Patient Service
Phil Jackson
Practice Growth
Practice Management
Procrastination
Recession
responsibility
Robots
Sales
sales, opportunity, dental, case acceptance
Social Media
staff retention
Superheroes
team motivation
technology
powered by

My Blog

Case Acceptance

The Experience

I spent a good part of my weekend helping my wife move her business. She is a group fitness instructor. The amount of people attending her classes outgrew the space. A great problem to have, I know. The downside, of course, is finding a appropriate space with a wood floor and mostly unobstructed views of the teacher. 

She spent months looking around but always knowing there was only one place in our city that fit her needs.OpensquareinHolyokeis an old mill that is slowly being resurrected as a green net energy space that houses businesses, event space and now, my wife's business.

Increase your patient flow in 60 minutes a month!

You just bought a newLL Beanbackpack online for your kids to bring on their first day of school. You get the backpacks and everyone is happy, especially LL Bean. Not only are they happy they made a sale, but they now have a direct line to you to market their wares. You probably never noticed that when you give a website your email address you start getting ads or a newsletter from those companies. You may unsubscribe at that point, or you may give it a quick look and perhaps purchase from them again.

Family Dentistry What does this mean? Part 2:

Whydo you needthesedetails about your patients? Do your patients really notice if you remember these details? If you write down these details will it be considered genuine? How does this affect how my office directly?

All good questions.  I think a more appropriate question is "why not"?Why not learn more about your patients?  How can it hurt you if you know when their anniversary is?  I believe it can't.  \

Imtiaz Manji (one of dentistry's best thinkers) just posted

Growing Pains

Your sales rep is saying other dentists are down. Your specialists are calling a WHOLE LOT more than they ever did. You have holes in your hygiene schedule the size of the Grand Canyon. The presentation to that longtime patient just ended with the statement "Just take it out for now and we'll see where it goes." Where do you stop the bleeding?
 
Your assistant is recommending switching composites to save just a little.  Your sales rep is suggesting you buy one of those
Website Builder provided by  Vistaprint